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When Should I Call an HVAC Professional?

Published by Melanie Riggs

HVAC professional help


One of the most common reasons property owners call for professional AC Repair in Virginia Beach, or anywhere in the US for that matter, is due to incorrect operation of the unit. When we say “incorrect operation of the unit,” we mean, leaving windows and outside doors open while the air conditioning is on, which causes the unit to run non-stop. It’s important that you make sure all openings to the outside world be closed before turning your AC on. Doing so helps extend the life of your air conditioner and reduces the number of maintenance calls it requires.

Other Reasons for AC Repair in Virginia Beach

Home and business owners also need AC repair in Virginia Beach if their AC unit was not installed correctly, poor service procedures were followed during maintenance, or because inadequate maintenance has led to a problem with the unit. Incorrect installation leads to a host of problems including low air flow and leaky ducts. In addition, if the tech doesn’t charge the refrigerant properly during installation (the charge does not match the manufacturer’s specs), the unit won’t be as efficient as it should be or may experience performance issues.

Hiring an unqualified or inexperienced HVAC technician to conduct your AC Repair in Virginia often makes existing problems worse. For example, they may not even find refrigerant charging problems, or attempt to add refrigerant to an already full system. See how our experienced HVAC professionals stack up in the Virginia Beach area.

What to do and When to Call MSCO Pro

In general, air conditioner units are made to last many years. Not all units are created equal, so if your AC fails, there are a few things you can try before calling in the professionals.

Step 1 – Check the fuses/circuit breakers for the unit. Let it cool down for a few minutes before resetting the breakers.

Step 2 – If the unit stopped on an extremely hot day, it’s possible the high-pressure switch tripped. Locate the reset button on the compressor’s access panel and push it to reset the unit.

Step 3 – If these things do not work, or you notice any of the following problems, call MSCO Pro for assistance.

  • Refrigerant leaks – If you notice your air conditioner is low on refrigerant, it’s possible it was not charged properly at install or it leaks. Either way, you’ll need a trained technician to fix the problem. Remember, incorrect refrigerant charge causes an AC to perform poorly and is more expensive to run.
  • Dirty filters and coils – If you don’t perform regular maintenance on your AC, filters and coils become dirty, which ultimately causes the unit to not work properly. If it’s been a while since a tech has conducted routine maintenance on your AC unit, contact us immediately.
  • Electric control failure – Electric controls wear out and wires and terminals corrode over time. These things lead to system failure that can only be fixed by an HVAC expert.
  • Drainage problems – If the unit can’t drain properly because the condensate drain is clogged, it functions irradically or not at all. Make sure the drain is clear.

If you are in need of top AC repair in Virginia Beach, or you simply need a trained technician to conduct routine maintenance on your air conditioning unit, don’t hesitate to give us a call. AC units break down for a number of reasons, but we’re always available to offer a helping hand. Our experienced technicians understand how important your air conditioning is to you on those hot summer days, so they perform our affordable AC repair in Virginia Beach quickly. Don’t settle for less when your comfort is at stake. Call MSCO Pro at 757-427-0016 today.  

Find Out What Our Clients Say About Us

Read Our Trusted Reviews

Technician Rick did an outstanding job of completing my annual service check, correcting minor problems and cleaning my system prior to the summer season. What impressed me most is that he took the time to point out other issues in my attic (loose fitting at the hot water heater) and even outside (water spigot leaking) and fixed both on his own since they were easy fixes. What a great service professional and so rare to find someone honest and willing to take a few extra moments to help out. Thanks for a great experience!

- Mark B.

Technician Rick did an outstanding job of completing my annual service check, correcting minor problems and cleaning my system prior to the summer season. What impressed me most is that he took the time to point out other issues in my attic (loose fitting at the hot water heater) and even outside (water spigot leaking) and fixed both on his own since they were easy.

- Mark B.

Our Special Offer

Take advantage of these special offers from MSCO!

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$29/month

Continuous Maintenance Plan

  • Routine maintenance every 6 months
  • 24/7 priority service - never wait weeks for a repair!
  • No overtime charges for emergencies!
  • Discounted replacements and repairs
  • Free system cleanings every six months
THIS PLAN IS NOT A WARRANTY AND DOES NOT COVER REPAIRS OR REPLACEMENTS. MONTHLY PRICING BASED ON THE PRIMARY SYSTEM. MINIMUM SIX MONTHS COMMITMENT WITH EARLY TERMINATION RESULTING IN FULL TUNE UP PRICE.

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