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It’s what we do at Mechanical Service Company.

Keeping our customers comfortable has been our mission from day one. As a family-owned, community-based HVAC company in Virginia Beach, the MSCO team is driven to provide practical, affordable heating and cooling solutions to our friends and customers throughout the Hampton Roads area, including Virginia Beach, Norfolk, Chesapeake, Suffolk, and Portsmouth. Through the years, we’ve expanded greatly to offer a wide range of home comfort solutions to meet the growing needs of the people we serve. For the best in quality HVAC service in Virginia Beach and the surrounding areas, make your next call to MSCO!

What Our Customers Say About Us

This was my maintenance visit & Mathew was the service technician. He’s polite, thorough & he reviewed everything he checked with me prior to leaving. Since it was raining, he took extra precautions to ensure my home was kept free from mud, dirt, & wet footprints.read more
Tammy Birchmeier
15:39 02 Nov 18
Like clockwork. Tommy arrived on time for our seasonal system check. We have two zones which he efficiently inspected, cleaned and replaced filters. We’re set for winter with our MSCO Trane system!read more
John Faulk
15:03 02 Nov 18
Tommy was at our home on October 19 for our winter inspection/cleaning. I have never seen as thorough a job as he did on our two zones. And his professional and courteous manner was tops.read more
Bob Fort
11:11 20 Oct 18
We've been pleased with the ease of scheduling service and the heads up calls before the technician arrives. Our technician is friendly, knowledgeable and informative.read more
Mike C.
16:10 18 Oct 18
Today I had technician Matthew Craig come to my house for my semi-annual HVAC maintenance. From the time that he showed up (promptly), until the he left, Mr. Craig was nothing but respectful and efficient. I was thoroughly impressed with him as a gentleman and hard worker. His Inspection and maintenance of my system went off without a hitch. I wish all service techs from all companies could be as professional and enjoyable as he was. I was impressed enough that I found myself calling Hector in Service to give him compliments. A+, 5 star rating for Mr. Craig. I had my HVAC system installed by MSCO 5 years ago and have had great service from a great TRANE product. Thank you!read more
Butch MacDougall
19:01 05 Oct 18
We were so pleased with Allan Boyce. He was most professional and articulate in our service call. Would love to have him every time. What a pleasure!
Trudy gross
16:31 20 Sep 18
Technician who came to my home was very professional and personable. I was told I'd be called 30 minutes ahead of time which the tech did. When he showed up he made sure I saw his ID badge. He put on dust covers for his shoes so not to track dirt into my house and he explained everything he was going to do and what he did. He went over everything very nicely with me. Fantastic customer service!!read more
Michelle Proulx
16:56 31 Aug 18
We have used Mechanical Service for over 25 years. They are reliable and go the extra mile to keep customers happy. Their honesty is a value more companies need to pass along to customers.read more
Eddy Gelrud
18:24 29 Aug 18
Honest and reliable. The service technicians and sales representatives are good folks, I felt respected. I understood the information because they took time explain every step of the way. I am a repeat customer now.read more
Sharon Boudreau
13:46 10 Aug 18
After hiring many HVAC companies due to the nature of my job, I was so pleased to find that Mechanical Service Company (MSCO) provided timely, economical, accurate and professional service without cutting any corners in quality or communication. Rick was thorough and explained everything that he was doing during the tune-up. Thank you! I highly recommend MSCO.read more
Gmail Email
16:41 18 Jul 18
My wife and I have very high expectations and have used MSCO for years. MSCO has always done a great job for us. We highly recommend their service and maintenance program. Tonight we had an issue with our AC unit, (they didn’t install). We called and within minutes they called back, within a couple of hours, a technician came out and our house is nice and cool again. Thank you team MSCO and technician Rick.read more
Robert Hart
01:57 02 Jun 18
The wife and I were looking for a new HVAC system and had 8 companies come out and MSCO was by far the best experience we had. They gave a thorough inspection, took pictures, measurements and asked questions no other company had even thought to ask. We could tell from the beginning this was a great company. Robert was the estimator and he was phenomenal !! He sat us down and educated us more than any other company start to finish and answered all questions. Robert also gave us very competitive pricing and time frame to install our unit. I would recommend this company to any and everybody.read more
Daniel Bertozzi
17:34 11 May 18
Compliments to Jim in the Service Department and Keith Bailey who performed his magic. Last Friday late afternoon (around 4:45pm) my AC was about 10 degrees higher than it should be. I checked the unit outside and the pipes were frozen. I called MSCO because I had used them before. The receptionist Belinda answered and was VERY pleasant. She transferred me to Jim in Service. After I explained the problem, he instructed me to turn off the AC but keep the fan going. He told me I would receive a call when their technician was on his way. He estimated 6-8pm. At 5:30 only a half hour from my initial call, Keith contacted me to say he was on his way. Once here he handed me his card, put on booties and headed for the attic to inspect the unit. He identified that my unit was low on refrigerant. He put in a pound and explained everything he was doing so my comfort level was very high. Once done, he filled out my information about what he found, what service he performed and told me the price. It was lower than I had experienced from other companies in the past when I had the same problem. I recommend MSCO to anyone that is in need of HVAC repair or service. They are exceptional from their receptionist to their Service department to their talented technicians. They get my highest recommendation. Peter Cousin Virginia Beach.read more
Peter Cousin
14:12 07 May 18
Very professional and thorough. I have been a customer for years and their semi-annual maintenance program has kept my 20 year old system working great!read more
Adam Mach
16:00 02 May 18
The technician was very professional and performed all maintenance services on my units and after he had completed the tasks, provided a high level overview of what he had done and a general update of the operational status of my units. He was conscious of walking in and out of my house using covers on his shoes to be respectful of my floors.read more
George English
12:58 21 Apr 18
MSCO completed replacing my home's duct work in less than two days. Their schedule was convenient, the technicians were professional and the cost was fair. Over all MSCO did a great job and I would confidently recommend them to friends and family.read more
Arnold Pence
18:39 18 Apr 18
The technicians are extremely professional. They're prompt, knowledgeable, and very helpful. I've used this company for 30 years. I highly recommend this company.read more
Patricia Accettola
00:23 12 Apr 18
Check up went great. Tech did an excellent job, was polite and offered helpful information.
Jeffrey Biggs
19:32 31 Mar 18
Very thorough semi-annual service. Great techs and a great company.
Rosemary Skinner
15:16 11 Mar 18
Robert came out to our house and was so patient with me as I asked a million questions about switching our baseboard heating to a central system. He was patient and kind, offering us the ability to call him with any questions that popped up as we made our decisions. The technicians who came out and did our upgrades were respectful of our home, animals and were so friendly!read more
Allyson Hagan
16:41 24 Feb 18
I was hearing some noise from my compressor. They came out a day later and performed an adjustment. The noise is now gone and the system seems to be running much smoother. I signed up for their maintenance plan. I recommend!read more
Erik Olson
18:27 06 Feb 18
So far so good. Need to schedule June service. Your techs have been very polite and efficient.
Renee Kleinsorge
17:04 27 Jan 18
Igniter on gas furnace died early Sunday AM at 23F. Called MSCO at 1000. Tech arrived at 1230 and house was warming back up by 1250. Good job MSCO!
t matthews
23:38 17 Jan 18
We had our semi annual check up and had a new thermostat installed. The work was done efficiently and neatly. We are happy with the service we received.read more
Janet Zaritsky
19:08 09 Dec 17
I think I have sent in a review for this year when Mechanical Services come last late spring. Have been using Mechanical Services for many many years & also have referred other neighbors who will ask me “who works on your HAVC system”? Who ever comes to my place, nothing but excellent work is completed & the techs wear shoe covers that help from tracking in debris inside my home. Also the techs I have had will make notice of other pending issues such as condensation seems to be collecting on our AC duct works which explains why we had spots on our master bedroom ceiling but did not show up as a leaking top floor roof leak. The condensation during the summer eventually dripped on the insulation & dampen the ceiling dry wall with very small spotting. The fact being I would not have been able to find out what was going on in our attic if the tech that was checking the AC only in the attic had not mentioned about what he saw. Later on there was another condo that had showed the same problems. My only issue is about using google as an access to send in a work completed survey. Another good point about Mechanical Services is that management (either Travis or his dad) moved in to the 21st century & have hired women techs. I had one of these ladies come to do a season check & she was as good as the men. Thanks for your time & maybe make the survey application easier for us “baby boomers so you can get all the good comments your field techs deserve. Bill & Susan Fogerty 1054 Collection Creek Way Va Beach VA 23453read more
Bill Fogerty
15:54 26 Nov 17
Mechanical Services installed our equipment in 2002. They have been dependable, and have given professional,consistent service. They have been there for routine services, as well as responded in a timely fashion when a system malfunction occurred. All personal have been professional, and take preventative measures not to disrupt my home. (shoe covers etc.)read more
Elfriede and Jack Peterson
16:51 22 Oct 17
We had 2 new units installed by MSCO about 2 years ago. In the past few days the down stairs unit - would cool but when the selected temperature was reached the fan would not shut off. It would run constant at about 50 % speed. Noticed this last night. Call MSCO first thing this morning and the unit was fix by 1 pm. Allen Boyce did a great job in troubleshooting and located a wire from thermostat to the unit was shorted out. I currently have a service contract with MSCO and it really helped in today’s savings. The issue was not a warranty item but only cost me 89.00. With a coupon. Great job MSCO 👍 - Saturday afternoon on a Hot 🔥 August Day.read more
Michael Encarnacao
2018-08-18T20:19:18+0000
We purchased our heating system from them about 13 years ago. We’ve had very few issues however, when we had to call them, they were there the same day! So glad we went with this company all those years ago!read more
Annette Ring
2018-02-09T18:37:34+0000
I've used them for more than 20 yrs. & have always been pleased with every department of their Company, from Sales to Service.
Kay Meyer
2018-01-27T17:12:21+0000
Robert Smith
2018-01-13T12:07:45+0000
MSCO is a top notch company. My relationship with Jeff Marl spans over 20 years and he is a stand up guy. From sales to service to free advice , they have always been there for my family. We recently purchased 2 Trane AC unit systems for our house. They have lowered our utility bills and the units are working at a high efficiency. Our house is nice and warm and ready for the winter season. We have been delighted with their salesman: Travis Marl as well. He is very professional and always answers my phone calls. We will always recommend them to our family and friends. Congratulations and keep up the great customer service,read more
Danny Wasserman
2017-12-12T23:15:15+0000
Danny Florian
2017-08-20T13:35:52+0000
Got my house fitted with a new Trane 2 weeks ago, and my house has never been more comfortable. Class A service/professionalism from the estimate to the contract to the install. Would recommend to anyone.read more
Vincent Giovanelli
2017-06-07T21:43:34+0000
Excellent company, technicians, and Trane comfort specialist and equipment.
Ronald Moore
2017-05-03T00:19:18+0000
Have used this company for years. They installed our Trane unit a few years ago and are very reliable when needed! Love the reminder card when time for bi-yearly check up. Technicians are always polite and leave no mess behind them.read more
Sharon Corr
2017-03-01T03:25:50+0000
Always very professional, courteous, and informative. I highly recommend MSCO!
Barbara Spilatore
2016-07-28T16:43:08+0000
Great arrived on time and fixed it. Seemed to be welltrained.
John Whitaker
2016-06-25T23:18:22+0000
I have a large customer base for my home repair business and highly recommend this company to my customers. They have a great warranty and stick by it.read more
Chris Koehler
2016-06-15T11:24:53+0000
The team has always followed up on time,service and more. So happy with MSCO, can't say enough great things about them! It's been years of Wonderful service!read more
Caralyn Wittersheim
2016-06-10T14:03:07+0000
Melena Shame
2013-07-31T20:20:42+0000

Our Services

HVAC

Air Conditioning

Air Handlers

Crawl Space Encapsulation

Ductless System

Ductwork Services

Furnace Systems

Geothermal Services

Heat Pumps

Home Automation

Indoor Air Quality

Water Heaters

HVAC Maintenance Agreements

Check Out Our Energy Savings Agreements!

Current Specials

  • $99 Precision Tune Up

    Use Code: AWS99

  • Air Scrubber Special

    Use Code: AWS879

  • $250 Off Complete System Replacement

    Use Code: AWS250

  • $50 Off Your Next Repair

    Use Code: AWS50

  • 0% APR For 18 Months

    Use Code: AWS36


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We offer 24/7 Emergency Service to all of our customers.

You can always count on MSCO, Inc. to get to you fast and get the job done right the first time. We use state-of-the-art diagnostic equipment to find the source of your heating and air conditioning problems and fix them fast.
The information on this website is for informational purposes only; it is deemed accurate but not guaranteed. It does not constitute professional advice. All information is subject to change at any time without notice. Contact us for complete details.
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