E.J.M. – Virginia Beach, VA
Appreciation is expressed for the Service Call I received recently. Service technician Brandon Atwood arrived promptly as scheduled. He inspected and cleaned my Trane XR95 furnace and XR15 A/C unit in a logical manner. He ran several tests on both units, and he was very thorough with the work. Noting a loose mounted filter, Brandon adjusted the filter bracket and manufactured an additional bracket for the bottom filter. He was very knowledgeable and very professional. I was pleased with the service call, and to learn that my Trane system was operating satisfactorily.
Kindly thank Mr. Atwood for me, for his excellent service call.