What our Customers are saying about us…
Appreciation is expressed for the Service Call I received recently. Service technician Brandon Atwood arrived promptly as scheduled. He inspected and cleaned my Trane XR95 furnace and XR15 A/C unit in a logical manner. He ran several tests on both units, and he was very thorough with the work. Noting a loose mounted filter, Brandon adjusted the filter bracket and manufactured an additional bracket for the bottom filter. He was very knowledgeable and very professional. I was pleased with the service call, and to learn that my Trane system was operating satisfactorily.
Kindly thank Mr. Atwood for me, for his excellent service call.
Thank you,E.J.M. – Virginia Beach, VA
Everyone we were in contact with, from your office staff to your sales team to the installation professionals, has been top notch in doing their jobs.
I especially wanted to single out Mike Hayes who was patient, informative, and helpful with our initial questions but with a gentle, non-condescending manner that is so difficult to find when consulting with “experts”.
And I can’t say enough kind things about Tom Harris. He, as well as all your installation team, was constantly on the move, working with a steady, precise intent, but always ready to stop when approached to share his knowledge or just to offer some kind words. But what about that SMILE! How can you measure the value of a man who is so good at what he does and yet can make you feel so comfortable with what he is doing? I don’t think you can.
So with what I am sure are a few familiar accolades I hope you will accept my sincere thanks for not only the fine work that was done but for the exceptional quality and manner in which it was carried out.
Sincerely,B. P. – Virginia Beach, VA
Recently your company replaced the duct system under my house. I believe the work was done expertly and completed as I had been assured it would be. I am very satisfied with the results.
In addition to the system being replaced, everyone I dealt with from your company appeared to know exactly what they were doing and went out of their way to assure me that everything was done as I requested. I was impressed with their manner and obvious knowledge of their job. From my first contact to the follow up visit, I commend each one. I would not hesitate to recommend MSCO to anyone and will call on you for future needs.J. O. – Norfolk, VA
During the month of September, Mechanical Service Company provided semi-annual maintenance to check the air conditioning/heating units for the house that my son is living in, a business that my wife and daughter manage, and our personal residence. We have been using Mechanical Service for many years. These services are provided twice yearly to keep the units operating more efficiently. The personnel who have serviced these units through the years have been very professional and have provided outstanding service. My family and I want to thank you for providing this highly professional service and we look forward to your semi-annual visits for many years to come.H. E. M. – Virginia Beach, VA